Our commitment is to provide the highest level of customer service along with knowledgeable support our customers can rely on. We possess the experience, staff and qualifications needed to assist you with your business needs.
The Gold Group of Companies has been proudly serving the Western Canada community since incorporation in 1984. As a company, our goal is to exceed your every expectation in terms of quality service and support. We are in proud partnership with key leaders in the office products industry such as: Kyocera, M-Files and Canon. Whether you require a digital document solution, a simple printer, multi-function printer, or wide format, rest assured we have a best-in-class solution for your organization. Our team of professionals can even help you with your digital document management needs or conduct an accurate assessment of your entire printer fleet.
Purpose and Vision
We are dedicated to delivering exceptional products, services and solutions to our clients. We seek to achieve the best possible customer service by working with great people to strive to exceed customer expectations.
Our company vision is to:
- Be the leading supplier of digital office equipment in Western Canada
- Facilitate repeat business through customer satisfaction
- Increase our customers’ efficiency and therefore their profits
- Supply first-rate products of the highest quality
- Provide excellent after-sales service on our equipment
- Value our employees and ensure that they know they are appreciated
- Further develop our recycle program, and do what we can for the environment
- Always maintain integrity in business
- Stay ahead of our competition in growth and technology
- Keep an open mind and welcome new business ideas
Values
To fulfill our purpose and achieve our mission, we are committed to abiding by the values that are the foundation of our business. Our company values are built on integrity, innovation, respect, teamwork, communication, customer service and continuous improvement.